Returns & issues

If something arrived wrong, tell us what you see.

A personal care bar cannot go back on a shelf once it has left us, so we do not ask you to mail it back. What we can do is look at what happened. Add a photo of the box, the bar, or the label, and a few sentences about what you expected.

Refund requests sit inside a thirty day window after delivery. The full policy is on the shipping and returns page.